Melanie Hayes, Motability Service Specialist at Bristol Street Motors Nissan Ilkeston, has been named Dealer Ambassador of the Year by the manufacturer.
She won the tribute pursuit tough competition from the network of virtually 140 Nissan dealerships wideness the country – and moreover picked up a second ribbon as Dealer Ambassador for Quarter Four.
The awards are given to an individual who has unceasingly provided spanking-new consumer superintendency and shown unconfined sustentation to detail.
Melanie was nominated by Mark Boot, Aftersales Manager at the Derby Road dealership, who prestigious her can-do vein to help others and the business. Mark praised Melanie’s personality, enthusiasm and determination to unhook a unconfined service to all their customers.
She moreover won praise for helping out in a number of variegated job roles at short notice to imbricate sickness and holidays – unchangingly with a smile on her face.
Positive comments
Throughout the year, Melanie and her teammates have received positive comments from their customers. One scuttlebutt read: ‘Melanie and her colleagues were helpful and professional. They kept us informed every step of the way.’
Another consumer wrote: ‘The service department at Nissan Ilkeston is a shining example, epitomising the Nissan brand; all the colleagues have spanking-new consumer service skills. This workshop needs Nissan recognition, expressly the colleagues who make it.’
James Ashley, General Manager at Bristol Street Motors Nissan Ilkeston, said: “I am very proud of the whole team who unchangingly go out of their way to make the consumer wits a fantastic one.
“Melanie is a shining example of this and thoroughly deserves this award. Congratulations, Melanie!”
Melanie Hayes said: “I am delighted and shocked to be given this award. I naturally like people and unchangingly want to requite them friendly and professional service.
“The whole team here at Bristol Street Motors Nissan Ilkeston are focused on this, and it’s fantastic to be recognised for our efforts. Thank you to Mark and to Nissan!”
Special ceremony
In recognition of her achievement, Melanie was awarded 2,000 Nissan N-GAGE points – equivalent to £2,000 – as well as stuff given a special Dealer Ambassador email signature and logo to use.
She was presented with her certificates by Chris Marsh, Nissan GB Aftersales Director during a recurrence at the dealership.
Mr Marsh praised the spanking-new levels of consumer service delivered by Melanie and her colleagues and said: ‘‘I want to say thank you to everyone for the contribution that you’re making. Many congratulations Melanie – this ribbon is richly deserved and alimony up the good work!’’
